Contact
Talk to a person.
No ticket portal, no chatbot. Email lands with someone who can actually change the product.
What to include
If something is broken, the quote number and roughly when it happened is usually enough for us to find it in the logs. If a price came out wrong, telling us what you expected helps more than a screenshot.
Feature requests
Worth sending. QuotePace is deliberately narrow, so the honest answer to a lot of requests is no — but the ones that come from a real job you were quoting are the ones that change our minds.
Getting the invite-only features
AI drafting, emailing quotes, automatic follow-up and PDF download are switched on by hand while we test them. The fastest way to ask is the button on Plan & usage inside the app — it tells us which feature you were reaching for. Emailing works too, and there is nothing to pay either way.
Your data
Want a copy of what we hold, a correction, or your account deleted? Email from the address on your account and we will do it — see the privacy page for what we store in the first place.
Before you email
The FAQ answers the questions we get most: whether your customer needs an app, what happens when the AI cannot price a line, and what changes when you reach the monthly limit.